Client focus approaches

All

Intro

When dealing with clients, sometimes some tips can be useful:

 

Tips

   ~ Explain several times if necessary

   ~ Be always polite even if the customer is wrong (I mean technically mislead)

   ~ Use the concepts of Politeness theory and face value

REFs

inline

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s